Drivers, Service Washers and Valeters

Our Drivers, Service Washers and Valeters are some of the most customer focused colleagues in our group and take great pride in the work they do. Our Valeters and Service Washers use their professional knowledge and skill to ensure every vehicle is in pristine condition prior to customer collection and our drivers collect and deliver cars across the country for both our Sales and Service teams, keeping our compounds organised and our customers happy.

As our Sales and Aftersales volumes increase, we always welcome applications for experienced individuals as well as those looking to take their first step in the motor industry providing you enjoy being active, have a fantastic eye for detail and always want to put the customer first.

Sales / Service Driver

We are looking for a Driver to join our Westover Jaguar Land Rover team in Christchurch. Responsible for providing a prompt collection and delivery service to customers, our Drivers ensure the highest level of customer care and satisfaction are delivered at all times.

Responsibilities

  • Organising the timely collection and delivery of customer vehicles for service or repair
  • Noting any damage on vehicles being collected and bringing them to the attention of the customer and Service Manager
  • Moving vehicles between compounds and dealerships
  • Notifying the Service team of any customer issues or problems with dealership vehicles (e.g. courtesy cars), and ensuring vehicles are maintained to the required standard
  • Checking in new car deliveries
  • Ensuring any additional service or repair requirements identified by the customer are passed on to the Service team
  • Communicating to customers the details of work completed, invoice and handover pack on the vehicle’s return
  • Supporting the Service and Sales teams to achieve their objectives and working with colleagues across the dealership to investigate and resolve customer complaints
  • Maintaining a professional manner and high standards of personal and vehicle presentation at all times
  • Adhering to legal, environmental and health and safety requirements, ensuring the safety and security of people, vehicles and property at all times
  • Assisting with general maintenance requirements on the site such as weeding and clearing leaves

To be a success in this role, you will have

  • An aptitude for building positive customer relationships
  • Effective communication skills
  • Good organisation skills and an aptitude for prioritising
  • Manual handling experience
  • The ability to protect yourself and others through strict adherence to relevant health and safety requirements
  • Full UK driving licence

Working hours

Monday to Friday 7.30am to 6pm; and alternate Saturday mornings 8am to 1pm

Benefits

As well as a competitive salary, we also offer other great benefits including:

  • 22 days annual leave, rising to 24 days after 5 years’ and 26 days after 10 years’ of continuous service;
  • Opportunity to join the company pension scheme;
  • Life Assurance; and
  • Discounts on new vehicle, used vehicle, service and parts purchases.

If you think you possess the necessary experience and skills and would like to be part of Westover Group’s success, please send us your CV with a short letter of introduction.

Email Us


Driver / Valeter

We are looking for Driver / Valeters to join our teams in Salisbury:

  • Westover Land Rover (Old Sarum Business Park)
  • Westover Valeting Hub / Compound (Brunel Road)

You will maintain the highest level of customer care and satisfaction at all times by ensuring customer vehicles and vehicles in the showroom/on the forecourt are cleaned and maintained to the highest standard.

Responsibilities

  • Thorough cleaning of all allocated service vehicles prior to customer hand over
  • Daily cleaning of all forecourt cars and polishing all cars in the showroom to maintain high standards of presentation
  • Responding to customer satisfaction results
  • Ensuring the valeting bay is clean and free from obstructions at all time
  • Parking repaired/serviced cars in the car park in preparation for collection or delivery
  • Informing manager of any delays in completing work schedule
  • Ensuring the safety and security of people, vehicles and property at all times, reporting any known faults or hazards
  • Developing and maintaining effective communication with all work customers, colleagues and visitors to the dealership

To be a success in this role, you will have

  • An interest in the automotive market
  • The ability to effectively communicate information and issues
  • A professional approach, able to satisfy and meet customer expectations at all times
  • Excellent capacity to organise own workload effectively, prioritising to meet deadlines. You will cope well when deadlines change, reprioritising the workload.
  • A good understanding of the need to protect yourself and others through strict adherence to relevant health and safety requirements
  • A full UK driving licence

Working hours

Monday to Friday 8.00am to 5.30pm, with the possibility of some Saturday mornings on a rota

Benefits

As well as a competitive salary, we also offer other great benefits including:

  • 22 days annual leave, rising to 24 days after 5 years’ and 26 days after 10 years’ of continuous service;
  • Opportunity to join the company pension scheme;
  • Life Assurance; and
  • Discounts on new vehicle, used vehicle, service and parts purchases.

If you think you possess the necessary experience and skills and would like to be part of Westover Group’s success, please send us your CV with a short letter of introduction.

Email Us



Valeter

Westover Group are looking for experienced Valeters to join their busy teams at the following locations:

  • Westover Jaguar Land Rover, Barrack Road, Christchurch

To be a success in this role you will

  • Ideally have knowledge of H&S COSHH
  • Have the desire to ensure that every vehicle is completed to the highest standards, exceeding our objectives
  • Enjoy working in a team and supporting colleagues wherever possible
  • Have a meticulous eye for detail
  • Have a full Drivers Licence

Responsibilities

You will be able to demonstrate a high level of professional experience in all aspects of vehicle valeting, including the use of Supagard, equipment and chemicals. Your responsibilities will include preparing vehicles in readiness for sale and for the showroom. Preparation, washing, vacuuming and moving of Vehicles is essential.

Benefits

As a Valeter you will receive a competitive salary and great benefits including:

  • 22 days holiday, rising to 24 days after 5 years' / 26 days after 10 years' continuous service
  • Opportunity to join the company pension scheme;
  • Life Assurance; and
  • Discounts on vehicle purchase, parts and servicing.

Working hours

Typically your hours will be 8.30am to 5.30pm, Monday to Friday, and may incorporate Saturday mornings on a rota.

If you think you possess the necessary skills and have the passion to join our quest for complete customer satisfaction, please send us your CV with a short letter of introduction.

Email Us



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