Sales

Buying a car is one of the largest purchases someone will make in their lifetime so our Sales Executive's are specifically trained to make the experience and process as easy and enjoyable as possible

As a Sales Executive you will guide each customer through their purchase from picking the most suitable model, arranging test drives and setting up finance options to the all important handover once the car has been delivered to the showroom.

Full training will be given through our bespoke sales induction programme so you don’t have to have prior experience in the motor industry. We welcome applications from people who have proved their sales ability in another industry and demonstrate a determination to succeed. If you have a passion for cars, have great people skills and are looking for a long and rewarding career, we’d love to talk to you.



Outbound Sales Advisor

We are looking to appoint a team of Outbound Sales Advisors to join a brand new department based in Wallisdown.

The Role

You will be working from a database of existing customers, calling them to engage in discussions around new Group offers, deals and maximising opportunities to upsell new vehicles. An excellent rapport-builder, you will be able to establish the customer’s needs and offer appropriate solutions to match their requirements.

As an Outbound Sales Advisor you will complete outbound call campaigns to ensure monthly targets are reached and deliver an outstanding customer experience, whilst effectively actioning various administrative tasks.

To be a success in this role, you will possess:

  • Strong negotiation and communication skills with an aptitude for achieving and exceeding targets, working well both individually and as part of a team
  • Relevant sales experience ideally within a telesales or call centre environment (preferable)
  • Attention to detail, IT literacy and knowledge of using different communication channels (i.e. telephone, email)
  • Aptitude for delivering excellent customer service
  • Precise planning and organisational skills to manage own workload
  • Ability to work efficiently under pressure, self-motivation and have a drive to succeed
  • A positive attitude, resilience and resourcefulness

Working hours:

This is a full time position, working 5 out of 7 days on a rota basis. The rota will be flexible across Monday to Sunday with shifts covering 8.00am to 5.00pm, or 1.00pm to 10.00pm.

Benefits of working for the Westover Group:

As well as a competitive base salary of £18k and a generous bonus structure offering the potential for OTE of £24k, we also offer other great benefits including:

  • 22 days annual leave, rising to 24 days (after 5 years) and 26 days (after 10 years) of continuous service;
  • Opportunity to join the company pension scheme;
  • Life Assurance; and
  • Discounts on new vehicle, used vehicle, service and parts purchases.

If you think you possess the necessary skills and have the passion to join our quest towards for complete customer satisfaction, please send us your CV with a short letter of introduction.

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Group Used Car Buyer

Westover are looking to appoint an experienced Used Car Buyer to manage our inventory levels to ensure delivery of our used volume and profitability objectives.

The Role

You will be required to work within strict funding parameters ensuring that you balance our generated part exchanges with stock purchases to support the group selling 1,000 used cars each month.

To be a success in this role you will need to possess;

  • Used car management experience across both volume and prestige with a demonstrable record of profitable success through stock acquisition and disposal.
  • A proven track record in automotive sales and be able to demonstrate impressive results by increasing sales performance, profitability and operating efficiency;
  • Strong communication, organisational and negotiation skills with a high level of self motivation;
  • Full UK Driving Licence
  • You will be required to comply with Quality Standards, keep organised and up to date with all paperwork, ensuring all paperwork is passed on to relevant accountant.

Organisation skills are key in this role, with a keen eye for detail and the ability to multi-task. We are looking for someone who has a confident, helpful and professional telephone manner who can communicate clearly and concisely.

Your responsibilities;

  • Always monitoring the demand for different models of vehicles and using this information to effectively value vehicles and anticipate buying demands.
  • You will need to be confident in your approach and you will be required to negotiate prices for the purchasing of vehicles.
  • To manage the disposal of stock through a weekly auction on behalf of dealerships, accurately valuing vehicles for the dealership to generate and maximise profit opportunities.
  • Arranging and organising the delivery of stock and maintaining good relationships with clients outside the Dealership to increase sales.

Benefits

As Used Car Buyer you will receive a competitive salary plus a competitive bonus structure and some great additional benefits including:

  • 22 days annual leave, rising to 24 and 26 days after 5/10 years (respectively) continuous service with the Westover Group
  • Opportunity to join the company Pension scheme and Life Assurance
  • Discounts on new vehicle, used vehicle, service and parts purchases
  • Company Car with private mileage Fuel Allowance

If you think you possess the necessary skills and have the passion to buy into our quest towards complete customer satisfaction, please apply in writing to Paul Dillon, Westover Group Managing Director via email.

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Business Development Manager

Westover Toyota are looking for an experienced Business Development Manager to join their team in a role that will see them take responsibility for the growth of business sector sales.

The role will be based at our Bournemouth dealership on Wallisdown Road, focusing on building client relationships and generating business sales throughout Dorset and Wiltshire. You will be working closely with dedicated manufacturer support and report into our Head of Corporate Sales.

To be a success in this role, you will:

  • Have experience of dealing with fleet and commercial customers and have a proven track record of consistently achieving sales targets on a monthly basis;
  • Possess excellent negotiation skills and be confident and approachable;
  • Manage and make your own appointments;
  • Not be afraid to cold call, both face to face and via phone;
  • Be self motivated with the drive to grow our network;
  • Be well organised, tenacious and have excellent communication skills; and
  • Hold a full, valid driving license.

Responsibilities

  • Achieve agreed sales targets for new vehicles, within defined operating and financial guidelines;
  • Maintain good relationships with existing customers, and establish new sales contacts and opportunities within the business sector;
  • Ensure exceptional levels of customer care and professionalism are achieved at all times;
  • Design and present tailored packages to each business user in order to meet specific requirements and enhance customer satisfaction; and
  • Work effectively within the Dealership team, ensuring industry-leading standards of customer care and satisfaction at all times.

Benefits of working for the Westover Group

We offer great benefits including:

  • Competitive base salary plus OTE;
  • 22 days annual leave, rising to 24 after 5 years and 26 after 10 years continuous service;
  • Opportunity to join the company pension scheme;
  • Life Assurance;
  • Discounts on new vehicle, used vehicle, service and parts purchases; and
  • Company car with private mileage fuel allowance.

Working hours

Your core hours of work will typically be Monday to Friday, 8.00am to 6.00pm.

If you believe you possess the necessary skills and determination, please email your CV with a short letter of introduction.

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SALES ADVISORS

Westover Group are looking for driven, highly motivated and passionate individuals to join their Sales teams across Dorset and in Salisbury, Wiltshire.

If you are looking for an exciting and rewarding career, then this may be the perfect position for you.

The Role

As a Sales Advisor you are an ambassador for the franchise Brand you represent, as well as the Group and at Westover Group we pride ourselves on delivering an impeccable customer experience 100% of the time. Our Sales Executives demonstrate exquisite levels of customer service by providing a knowledgeable, efficient and attentive service, showcasing the unique features of the cars they are selling and guiding each customer through the sales process flawlessly.

Alongside this our Sales Advisors strive to achieve all set objectives and maximise every sales opportunity. Their negotiation and influencing skills help to build positive and professional relationships with our customers to ensure long term sustainability of the business.

Whilst a background in sales is helpful, it is not essential and we welcome applications from individuals with transferrable skills including retail sales, Call Centres, Estate Agencies, Banking and Financial Services.

Role Responsibilities

  • Maximise every sales opportunity to achieve vehicle sales and profit targets
  • Proactively prospect new and existing customers to maintain your database and ensure repeat business
  • Build rapport with customers, accurately assess their needs and recommend the most suitable products and services
  • Create and coordinate customer appointments, schedule test drives and arrange handover appointments
  • Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements

What Makes an Exceptional Sales Advisor?

  • A proven record of achieving targets and a determination to overachieve
  • Outstanding customer service skills and the ability to communicate credibly with our customers and your colleagues
  • Ability to work under pressure and confident taking individual responsibility for contributing to the success of the sales team
  • Good administration and diary management skills
  • Knowledge of FCA regulations is desirable but not essential as training will be given
  • Full Driving Licence.

Benefits of working for the Westover Group

With an industry leading basic salary of up to £20,000 per annum, and a competitive monthly performance based bonus, plus other great benefits which include;

  • Bespoke induction and training programme and comprehensive ongoing training throughout your career
  • Subject to eligibility, a Company car with private mileage fuel allowance.
  • 22 days annual leave which rises with continuous service with group;
  • Opportunity to join the company pension scheme and life assurance;
  • Discounts on new vehicle, used vehicle, service and parts purchases;

If you think you possess the necessary skills and would like the opportunity to begin a career with a Company that wants to invest in your future then please submit your CV and covering letter.

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