Administration

With sales of over 12,000 car and commercial vehicles annually, our team of Sales Administrators play a significant role in ensuring our Sales departments run efficiently. No two days will be the same as you will be responsible for many of the communication processes between our manufacturers, Sales teams and customers, ensuring that each car purchased is ordered and invoiced correctly, taxed appropriately and delivered on schedule. If you are highly organised with excellent literacy, numeracy and IT skills we’d be delighted to receive your application. If you'd like to find out more we'd be delighted to receive your CV – recruitment@westovergroup.co.uk

Current vacancies:

Sales Administrator

Westover Group is looking for an experienced Sales Administrator to join their team at Renault Fiat Hyundai in Wallisdown.

The role

Working alongside the Operations Manager, Head of Service and Sales Managers, our Sales Administrators are an integral and important support to the broader Sales teams, responsible for all of the administration associated with our detailed customer sales processes. You must be a well organised individual with outstanding administration, numeracy and literacy skills.

To be successful in this role you will have

  • Excellent time management skills and be able to prioritise your workload to meet tight deadlines to support our extremely successful sales team;
  • Previous motor industry, admin-based background or retail knowledge (preferable) however full training, specific to the role, will be provided.

Your responsibilities

  • Ordering vehicles to customer specification within given time frames;
  • Allocating registration numbers and ensuring all vehicles are taxed ensuring full support of local Government legislation under the registration code and period;
  • Preparing, monitoring, raising and analysing sales invoices, stock records, orders and deliveries;
  • Collating order, finance and warranty paperwork guaranteeing all documents are accurate;
  • Providing correspondence to the sales team, manufacturer or customer as and when required.

Working hours

Monday to Friday 8.30am to 5.00pm. Some flexibility will be required in our peak trading periods of March and September.

Benefits of working for the Westover Group

As well as a competitive salary dependent on skills and experience, we also offer other great benefits including:

  • 22 days annual leave, rising to 24 days after 5 years’ and 26 days after 10 years’ of continuous service;
  • Opportunity to join the company pension scheme;
  • Life Assurance; and
  • Discounts on new vehicle, used vehicle, service and parts purchases.

If you think you possess the necessary skills and have the passion to join our quest towards for complete customer satisfaction, please send us your CV with a short letter of introduction.

Email Us


Group Warranty Administrator

Westover Group have an exciting opportunity for a Group Warranty Administrator to join their team in Wallisdown, Poole.

Working as part of our busy Group Warranty team, you will be responsible for all aspects of warranty administration across multiple franchises. Our Group Warranty Administrators are considered an integral and important support to the aftersales teams and work in conjunction with them to ensure processes are fully understood and maintained. To make a success of this role you must be a well organised individual with outstanding administration, numeracy and literacy skills. For the right candidate this position offers an excellent opportunity for the chance to work in a stimulating and challenging environment and at the same time to have a real impact on how the team and themselves develop.

To be successful in this role you will have

  • Previous motor industry experience in a similar position or within an aftersales environment is preferable, however training both internal and manufacturer based will be provided.
  • Excellent time management skills prioritising your daily workload to ensure all time sensitive deadlines are met.
  • Meticulous and thorough in your approach with an attention to detail for accuracy.
  • Ability to build and maintain excellent relationships both internally and externally.
  • Positive attitude to problem solving to ensure justified claims are fully reimbursed.

Your responsibilities

  • Ensure warranty compliance of paperwork presented prior to claim progression.
  • All submissions reflect correct data, ensuring only accurate and fully justified claims are submitted within strict time limits.
  • Monitoring the despatch of paperwork from sites along with request from our manufacturers in relation to material returns.
  • Acting upon claims discrepancies on daily basis to ensure successful and prompt payment.
  • Reconciliation of manufacturer payments.
  • Utilisation of departmental spread sheets used for tracking and payment requests.
  • Conduct internal warranty audits and act upon any potential deficiencies highlighted.

Hours of Work

Monday to Friday 8:00am to 6:00pm with half an hour for lunch.

Benefits of working for Westover

You will receive a competitive salary together with great benefits including

  • 22 days holiday, rising to 24 after 5 years, 26 after 10 years
  • Opportunity to join the company pension scheme
  • Life Assurance
  • Discounts on new vehicle, used vehicle, service and parts purchases

If you think you possess the necessary skills and have the passion to join our quest towards for complete customer satisfaction, please send us your CV with a short letter of introduction.

Email Us


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