The EasyLife package is applicable to new vehicles when ordered from a UK Renault Approved dealer from the 31st January. All vehicles are provided with as standard.
Your vehicle is covered by a warranty package for up to 3 years. Unlimited mileage during the first 24 months, followed by a further 1 year limited to a total mileage of 60,000. For KOLEOS and ZOE the third year is limited to a total mileage of 100,000.
We are able to repair or replace, without charge, parts that are found to have a material or assembly defect that is recognised by Renault. The paintwork warranty runs for a period of 3 years and the anti-corrosion warranty for a period of 12 years; Master and Twizy anti-corrosion warranty runs for 6 years.
Should you need it, we'll provide emergency roadside repairs or tow you to the nearest Renault dealer or Renault Z.E. dealer.
This service is available 24 hours a day and is provided for 36 months from the date of first registration (or the duration of the battery lease for Kangoo Z.E. if greater than 36 months). Assistance is provided within the UK and Northern Ireland only at roadside and home, and includes national recovery and onward travel. Assistance applies to mechanical or electrical faults which are covered by warranty.
For Z.E. vehicles with a Battery Hire contract, the Renault Assistance cover period is linked to the period of the Battery Hire contract with RCI Financial Services Ltd.
Easylife Pack: Renault Cars (excl. ZE & Twingo) - The EasyLife Pack is available on eligible retail vehicles and ends when the vehicle has had 3 services or is 3 years old from registration date (whichever comes first). The pack includes 2 A (minor) Services (Safety checks, Vehicle Health Check and change of Cabin Filter) and 1 B (major) service (Safety checks, Vehicle Health Check, Oil Drain and Oil Filter). Services must be carried out in line with the manufacturer’s minimum maintenance programme requirements and servicing intervals within +/- 1 month or 1,000 miles of the service interval and can only be carried out at a Renault Approved outlet. Servicing does not include wear and tear parts including but not limited to brakes, tyres and wiper blades. To qualify you must order and purchase the EasyLife Pack from a Renault Approved outlet or Renault.co.uk before the first service or within the first 3 months from registration (whichever comes first). Cannot be part exchanged, refunded or transferred. The EasyLife pack is available on vehicles ordered and registered after 1st February 2018.