WESTOVER BUSINESS PROMISE

TRUST US TO KEEP YOU MOVING.

The Renault Business Customer Commitment provides class leading levels of service with three years guaranteed mobility to ensure you and your business keep moving.

We will cover you for:

3 years/ 60,000 miles warranty on cars (except Laguna and Espace)
3 years/ 100,000 miles warranty for Laguna and Espace
3 years/ 100,000 miles warranty on all LCVS's (two years unlimited mileage manufacturer warranty all cars and LCV's)

We will keep you mobile:

Guaranteed new vehicle delivery date (if the vehicle is late we will keep you mobile with a car-for-car-or-van-for-van)
3 years roadside assistance which includes European cover

We will replace car-for-car-or-van-for-van if you:

Breakdown and your vehicle can't be repaired there and then
If there is warranty work to be done to your vehicle which takes longer than 3 hours
If your vehicle is off the road due to non-availability of parts
We will ensure that our pricing is transparent:
No hidden charges
Free fitment of external bulbs, wiper blades and screen wash as part of a service. No environmental charges (e.g. we will not charge for disposal of oil or battery)

We will ensure minimal downtime:

120 minute pit stop servicing
97% of parts available at the dealership within 24 hours
Less than 72 hours booking lead time

We will ensure that you get a first class service:

Dedicated Renault UK customer services hotline and on-line feedback site
Free collection and delivery within 20 miles or 10 miles in urban areas (for vehicles up to 4 years old, a 5 day booking lead time applies)
Courtesy vehicle available
Free wash and vac on request with your service.

For more information contact Westover Renault today.