Home > News > Armchair Servicing comes to New Milton, thanks to Westover Toyota
Armchair Servicing comes to New Milton, thanks to Westover Toyota
Westover Toyota – the area’s only official (and award winning) Toyota dealership – currently has some incredible car-care offers, as well as a new collection and delivery service, designed specifically with New Milton residents in mind.
The dealership is offering a complimentary MOT for any New Milton locals who book their car in for a service, as well as a reduction in the price of all subsequent MOTs to just £20.
Westover Toyota has also introduced a free delivery and collection service to New Milton, so there’s no need to worry about how to occupy your time while your car’s being serviced. Operated by Dan Scott, Westover Toyota’s assistant aftersales manager (and also a New Milton resident), Westover’s new service sees Dan or one of his locally-based team collecting the customer’s car and returning a fully serviced car later the same day (they’ll even give it a wash and brush up). Meanwhile, a top quality courtesy vehicle will have been left for use during the day. Customers can even select a specific Toyota model as their courtesy car if there’s a particular vehicle they’d like to put through its paces while their own is in the workshop.
Dan Scott, joined Westover Toyota in 2004 having previously worked for nine years as a qualified Toyota technician at Balmer Lawn, where he built up a large following of customers eager to tap into his technical skills.
“It’s highly likely that many New Milton Toyota owners will remember Dan working on their cars and there are many still driving around that have benefited from his expertise,” says Lee Tuxford, Westover Toyota aftersales manager. “At Westover our focus is very much on delivering quality every step of the way and that’s what has prompted us to offer this new level of service to New Milton’s Toyota drivers. Dan’s playing a key role and his technical expertise and local knowledge are proving very useful!”
Steve Johnson, Westover Toyota’s sales manager adds: “Customers only need ever visit us once if that suits them best – and that’s to buy a car. After that, we work closely with the service team to ensure a seamless and hassle-free experience and once that initial visit has been made, we can collect and deliver to fit in with around our customers’ busy lives. It’s one thing we can tick off their ‘to do’ list for them!”
With a reputation for impeccable service standards built up over more than nine years in business, Westover Toyota is based in Bournemouth – less than half an hour’s drive from New Milton. The dealership has state-of-the-art facilities, including a specialist service centre and a body shop (equipped to deal with anything from minor bumps to total restorations), both operated by factory-trained technicians. There’s also plenty of customer parking, complimentary tea and coffee, newspapers, magazines, TV and internet access for anyone who does choose to visit the showroom. A Sony PlayStation and a children’s play area are also provided to keep younger guests entertained.
Westover customers can also benefit from the Group’s ‘Drivesmart’ Club, which allows servicing costs to be fixed and spread over an agreed period of the customer’s choice – meaning vehicle bills can be paid at a set amount each month, in the same way that utility bills are. As well as making household accounting easier Drivesmart also brings savings, thanks to fixed oil and lubricant prices, fixed parts prices and fixed labour costs.