Westover’s Wallisdown showrooms were named amongst the ‘Best Car Dealers 2017’ by Auto Express in their new Driver Power and Statistics Survey.
Westover’s multi-brand showroom in Poole (housing Westover Fiat, Hyundai, Peugeot and Renault) came up trumps, as did Westover Nissan and Toyota, and Westover SKODA in Bournemouth.
The Westover showrooms, which sit opposite one another on Wallisdown Road, were all singled out in the Dealer Express awards as being amongst the best around.
This was the first Auto Express Driver Power Survey rating car dealers across the UK and Republic of Ireland. Together, Auto Express and Driver Power (with help from online statistics and market research company, Statista) have reviewed vehicles for the past 15 years. Now though, they’ve turned their attention on the dealers, ranking the top 1,000 as rated by car owners.
There are more than 16,000 new and used car dealers in the UK and Republic of Ireland, according to Auto Express.
Showroom and workshop users were asked to rate dealers they have used according to a range of factors, from the attitude of the sales teams to the quality of work delivered by the servicing department. The Auto Express and Driver Power Survey also called upon reports from industry users, such as other garages, repair shops and parts suppliers. The two scores were combined to give an overall total, from which dealers were ranked nationally and by region.
Just half a dozen showrooms across Bournemouth and Poole were identified as being in the top 1,000 dealers in the Auto Express Survey. Three of the winning six are part of the Westover Group - the multi-site showroom (incorporating Westover Fiat, Hyundai, Peugeot and Renault); as well as Westover Nissan and Toyota (which operate from a shared site); and Westover SKODA. Westover SKODA came in with the top marks in Bournemouth, scoring 9 out of 10.
“These awards are a great reflection of the hard work that our teams put in every day to deliver the very best customer experiences possible and we’re really proud to have been singled out from such a huge field of competition,” says Mike Boyd, Westover Group Sales Operations Director. “Above and beyond that though, the Auto Express rankings provide a reliable way for local car owners to find out which of the showrooms in their region are the best for both sales and servicing work. Drawing upon both user and industry opinions, the research gives a really strong overview from all sides as to the level of service and expertise visitors can expect to experience.”
To find out more about Westover Group showroom locations, please go to westovergroup.co.uk.