Westover Support

Our Accounts, IT, Health and Safety, Marketing, HR and Maintenance teams are full of highly qualified and experienced individuals who do a fantastic job of supporting all of our sites in the day to day running of the business as well as championing strategies for business improvement. Their expertise is fully utilised by all of the dealership management teams and each department is rapidly expanding in line with business growth.

Current Roles Available:

IT Field services Technician (short term contract)

Westover Group’s dedicated IT department are looking to recruit a Temporary IT Field services Technician.

We are launching a project to deploy newly imaged PCs to a number of sites within our dealer group covering Bournemouth, Poole and Salisbury and require an enthusiastic person to assist with the rollout.

Your Responsibilities:

  • Imaging desktop and laptops with existing WDS images and deploying the machines on site to our internal staff base
  • Assisting staff with change of use between old and new systems
  • Call logging in an ITIL based system

To be a success in this role you will have:

  • At least 1 years’ experience in Field Service role
  • Proven customer service skills and experience of handling staff interactions in a professional manner
  • Experience of working within an ITIL structured department
  • Strong Microsoft Windows 7 Pro skills
  • Knowledge of Microsoft Office 2010 and above
  • Knowledge of Microsoft Windows Server 2008/2008 R2/2012, Active Directory, Microsoft Exchange version 2013 for troubleshooting purposes
  • Experience of configuring PCs and Laptops from Microsoft WDS Build Server
  • Full clean driving license

Benefits:

As well as a competitive salary, we also offer great benefits including:

  • Pool car provided for work use
  • 22 days holiday (pro rata)
  • Opportunity to join the company pension scheme and life assurance
  • Discounts on new vehicle, used vehicle, service and parts purchases

If you think you possess the necessary skills and have the passion to buy into our quest towards complete customer satisfaction, then please send your C.V with a short letter of introduction to: recruitment@westovergroup.co.uk


Payroll Administrator

In order to support successful company growth, the Westover Group are recruiting for a Payroll Administrator to join our busy, centralised department based in Charminster, Bournemouth.

Working alongside our established Payroll team of two, you will be supporting the day to day Payroll responsibilities for 720 employees based across 28 different locations in Dorset and Salisbury.

Responsibilities

  • Uploading new starters details to our bespoke payroll database
  • Processing monthly and quarterly commission and bonus payments
  • Processing monthly overtime claims
  • Processing contractual changes
  • Collation of data from across Group
  • Data entry and validation
  • Coordination of payslips in line with the monthly timetable
  • Data input onto the payroll database and checking of data
  • Responsible for the payroll inbox
  • Responding to payroll enquires with the support of our Payroll Advisor
  • Updating company car records, P11D’s

To be a success in this role, you will have:

  • Excellent knowledge of Excel
  • The ability to work to tight deadlines and manage your own workload effectively
  • Good organisation skills
  • Excellent attention to detail
  • Experience of working in a busy administrative environment
  • Previous payroll experience is preferable but not essential

Hours

Monday to Friday 8:30am to 5:30pm with one hour for lunch

Benefits

  • 22 days annual leave, increasing to 24 (after 5 years) and 26 (after 10 years) continuous service;
  • Opportunity to join the company pension scheme and Life Assurance;
  • Discounts on new vehicle, used vehicle, service and parts purchases.

If you think you possess the necessary skills and have the passion to buy into our quest towards complete customer satisfaction, then please send your C.V with a short letter of introduction to: recruitment@westovergroup.co.uk



IT Systems Administrator

Westover Group’s dedicated IT department are looking to recruit an experienced Systems Administrator.

Within this exciting role you will be responsible for infrastructure support to the Group’s 27 sites across Dorset and Wiltshire and provide support to all colleagues covering both hardware and software for Network and server infrastructure, alongside assisting our expanding service desk and field services teams to provide excellent service to colleagues across group.

Your Responsibilities:

  • Maintaining and patching of our windows/Citrix server and Cisco switching estate
  • Responding to Incidents and problems raised through web based Service desk tool
  • Troubleshooting monitor triggered events, assisting with escalated incidents from Field Service or Service desk technicians.
  • Maintaining and troubleshooting cisco based networks, including switching, routing and wireless infrastructure.
  • Reporting and maintaining SAM and license exposure
  • Supporting other members of the IT Department for information requests
  • Co-ordinating with the IT manager for ongoing estate health and system requirements
  • Reviewing/Creating knowledge base articles for IT Department staff and internal customers

To be a success in this role you will have:

Essentials:

  • At least 2 years’ experience in a 3rd line support/systems admin role
  • Experience of working within an ITIL structured department
  • Proven Microsoft Windows Server OS skills to include :
    • Microsoft Windows Server 2008, 2008 R2, 2012 R2
    • Active Directory
    • Microsoft Exchange 2013
    • WDS
  • Proven VMware & Veeam experience
  • Proven Cisco routing, switching and firewall experience
  • Proven Citrix Xenapp experience
  • Experience of MDM/EMM systems
  • Knowledge of Microsoft Office 2010 and above

The role will be based at Head Office in Charminster but occasional travel to other sites will be required therefore a full Drivers Licence is essential.

Desirables:

  • Microsoft System Centre/WDS
  • Experience of Barracuda security products
  • Experience with Meraki Wireless infrastructure/MDM

Benefits

As well as a competitive salary, we also offer great benefits including:

  • 22 days holiday, rising to 24 after 5 years and 26 after 10 years
  • Opportunity to join the company pension scheme and Life Assurance
  • Vehicle purchase discounts, parts and servicing discounts
  • Personalised Industry recognised training in line with the responsibilities of a changing infrastructure estate

If you think you possess the necessary skills and have the passion to buy into our quest towards complete customer satisfaction, then please send your C.V with a short letter of introduction to: recruitment@westovergroup.co.uk



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