Sales Advisor

Buying a car is one of the largest purchases someone will make in their lifetime so our Sales Advisors are specifically trained to make the experience and process as easy and enjoyable as possible

As a Sales Advisor you will guide each customer through their purchase from picking the most suitable model, arranging test drives and setting up finance options to the all important handover once the car has been delivered to the showroom.

Full training will be given through our bespoke sales induction programme so you don’t have to have prior experience in the motor industry. We welcome applications from people who have proved their sales ability in another industry and demonstrate a determination to succeed. If you have a passion for cars, have great people skills and are looking for a long and rewarding career, we’d love to talk to you.

Sales Trainee, Salisbury

Westover Renault are looking for a Sales Trainee to join their expanding team in Salisbury

This exciting role is a great opportunity for someone looking to take their first steps in the motor industry. Following completion of our bespoke training programme during your first week, you will have the opportunity to shadow experienced Sales Advisors to gradually learn the Sales process for both new and used cars as well as finance and insurance related products. You will learn how to identify a customer’s needs, promote the features of the vehicles you are selling, develop your negotiation skills and process orders.

You will also be trained to provide support for the Sales department in many areas to consolidate your understanding of the processes as you develop in to the role.

Understanding the brand and product you are selling is crucial to being a successful Sales Advisor therefore you will also have the opportunity to receive brand specific training from Renault to develop your skills.

As a Trainee Sales Advisor you will possess:

  • Enthusiasm and willingness to learn
  • A strong interest in the motor industry
  • Excellent communication skills and confidence to interact with customers on the phone, in person and by email
  • Commitment to delivering the best customer experience possible

To be a Success in this role you will have:

  • Experience of working in a customer facing role
  • Good IT and administration skills
  • The ability to develop strong relationships with your colleagues and customers alike
  • Full Driving Licence on in the process of learning to drive
  • A professional and smart appearance
  • Previous motor industry experience is not essential however it would be beneficial to have experience of working in a target driven environment.

Hours

Being a retail business, Saturday can be the busiest day of the week therefore you will be required to work weekends on a rota basis as well as during the week.

Benefits

We offer great benefits including:

  • 22 days annual leave, rising to 24 (after 5 years) and 26 (after 10 years) continuous service with Group;
  • Opportunity to join the company pension scheme and Life Assurance;
  • Discounts on new vehicle, used vehicle, service and parts purchases;
  • Once you are fully trained, you will also have the opportunity to have a company vehicle and private fuel allowance

If you believe you possess the necessary skills and determination and want to develop a long term career with Westover Renault, please email your CV with a short letter of introduction to recruitment@westovergroup.co.uk

Westover Group are looking for exceptional Sales Advisors to join their teams at the following dealerships:

  • Westover Fiat - Churchfields Industrial Estate, Salisbury
  • Westover Jeep - Stony Lane, Christchurch
  • Westover Kia - Wimborne Road East, Ferndown
  • Westover Land Rover - Old Sarum Park, Salisbury
  • Westover Lexus - West Quay Road, Poole
  • Westover Nissan - Wallisdown Road, Bournemouth
  • Westover Peugeot - Brunel Road, Salisbury
  • Westover Renault - Churchfields Industrial Estate, Salisbury
  • Westover ŠKODA - Old Sarum Park, Salisbury
  • Westover ŠKODA - Wallisdown Road, Bournemouth

The Role

This exciting role will require you to actively maximise every sales opportunity and commit to deliver consistently the customer expectations and volume objectives of the brand and brand location. Integrity and professionalism are prerequisites to ensuring that you represent the Westover Group and the Brand at the highest possible level at all times. You will have a keen desire to learn all you can about the product you are selling and will be motivated to ensure your knowledge base is developed through regular attendance at brand and group training.

At the Westover Group we believe that customer service, selling skills and experience can transfer between different industries, and whilst we welcome applications from professionals within the Automotive Industry we are equally as keen to receive the same from individuals from retail (including call centres) or from Estate Agencies, Banking, Hospitality and Financial Services.

As a Sales Advisor you will possess:

  • A 'Can do', customer-focused attitude;
  • A real interest for the vehicles that you are selling;
  • Ability to convey enthusiasm and knowledge every time you interact with a customer.

Your desire to deliver 'customer excellence' will mean that you are able to:

  • Quickly build rapport and understand the customers' individual requirements;
  • Recommend the best products and services at all times;
  • Maintain your customer database and maximise repeat business for the long term sustainability of the business.

To be a success in this role, you will have:

  • Excellent communication and sales skills;
  • Experience of delivering exceptional service in a customer facing role;
  • The drive and determination to exceed targets;
  • Compliance with SAF and FCA regulations regulations knowledge is desirable but not essential as training will be given;
  • Full Driving Licence;
  • The ability to deliver excellence at all times.

Benefits of working for the Westover Group

We offer great benefits including:

  • 22 days annual leave, rising to 24 (after 5 years) and 26 (after 10 years) continuous service with Group;
  • Opportunity to join the company pension scheme and Life Assurance;
  • Discounts on new vehicle, used vehicle, service and parts purchases;
  • Company car with private mileage fuel allowance.

What will you earn?

As a Sales Advisor you will receive a guaranteed basic salary and a guaranteed commission for the first three months of your employment to support you financially whilst finding your feet. Thereafter there is scope to earn on target earnings of £40,000 per annum. Our highest performing Sales Advisors earn in excess of £55,000 per annum. You will receive full product training and support to not only maximise your earning potential but also to underwrite a long term career and progression within the group.

Hours

Your core hours of work will typically be 08.00 to 18.00 on a rota basis incorporating weekends with a day off in the week. Sunday hours are typically 10.00 to 16.00.

If you think you possess the necessary skills and have the passion to buy into our quest towards complete customer satisfaction, then please send your C.V with a short letter of introduction to: recruitment@westovergroup.co.uk



Handover Specialist

Westover Group are looking for experienced Handover specialists to join their Customer Experience Teams at the following dealerships:

  • Westover Land Rover- Barrack Road, Christchurch

The Role

You will be interacting with our valued customers at the time they collect their new vehicle from the showroom. Working within our own defined targets, we require an individual with a high degree of hands on, customer care experience, preferably gained in a retail environment.

To be a success in this role you will have;

  • A "Customer First" focus and philosophy
  • Excellent communication and organisational skills
  • Computer literate with accurate administration skills
  • You will be able to demonstrate that you are adaptable in this role with an excellent ability to build rapport and communicate with our customers.
  • Full Driving Licence

Responsibilities

  • Coordinating handover process for all new and used vehicles ensuring all paperwork is completed prior to the vehicle being collected
  • Liaise with customers to confirm their handover appointment and keep them up to date with the progress of their order
  • Check orders and ensure any accessories are fitted by the Service department ahead of collection
  • Provide a comprehensive explanation of the car’s features and assist with the setting up of any internal systems if requested.
  • Carry out follow up calls with customers and respond to any queries once the customer has taken ownership of the vehicle
  • Ensure that all customer feedback is captured and reported to the Brand Management Team.

Benefits

As a Handover Specialist you will receive a competitive salary, we also offer great benefits including:

  • 22 days holiday, rising to 24 after 5 years, 26 after 10 years
  • Opportunity to join the Company pension scheme and Life Assurance
  • Vehicle purchase discount, parts and servicing discounts

Hours of Work

Typically your hours will be 8.30am to 6.00pm and working a Saturday on a rota.

If you think you possess the necessary skills and have the passion to buy into our quest towards complete customer satisfaction, then please send your C.V with a short letter of introduction to: recruitment@westovergroup.co.uk.



Sales Trainee, Wallisdown

Westover Nissan are looking for a Sales Trainee to join their expanding team.

With new products recently joining the innovative Nissan brand, this exciting role is a great opportunity for someone looking to take their first steps in the motor industry. Following completion of our bespoke training programme during your first week, you will have the opportunity to shadow experienced Sales Advisors to gradually learn the Sales process for both new and used cars as well as finance and insurance related products. You will learn how to identify a customer’s needs, promote the features of the vehicles you are selling, develop your negotiation skills and process orders.

You will also be trained to provide support for the Sales department in many areas to consolidate your understanding of the processes as you develop in to the role.

Understanding the brand and product you are selling is crucial to being a successful Sales Advisor therefore you will also have the opportunity to receive brand specific training from Nissan to develop your skills.

As a Trainee Sales Advisor you will possess:

  • Enthusiasm and willingness to learn
  • A strong interest in the motor industry
  • Excellent communication skills and confidence to interact with customers on the phone, in person and by email
  • Commitment to delivering the best customer experience possible

To be a Success in this role you will have:

  • Experience of working in a customer facing role
  • Good IT and administration skills
  • The ability to develop strong relationships with your colleagues and customers alike
  • Full Driving Licence on in the process of learning to drive
  • A professional and smart appearance
  • Previous motor industry experience is not essential however it would be beneficial to have experience of working in a target driven environment.

Hours

Being a retail business, Saturday can be the busiest day of the week therefore you will be required to work weekends on a rota basis as well as during the week.

Benefits

We offer great benefits including:

  • 22 days annual leave, rising to 24 (after 5 years) and 26 (after 10 years) continuous service with Group;
  • Opportunity to join the company pension scheme and Life Assurance;
  • Discounts on new vehicle, used vehicle, service and parts purchases;
  • Once you are fully trained, you will also have the opportunity to have a company vehicle and private fuel allowance

If you believe you possess the necessary skills and determination and want to develop a long term career with Westover Nissan, please email your CV with a short letter of introduction to recruitment@westovergroup.co.uk



MILITARY SALES SPECIALIST

The Role

We require a Military Sales Specialist for our Salisbury Land Rover Dealership, one of only three military dealerships in the UK.

This exciting role will require you to actively maximise every sales opportunity and commit to deliver consistently the customer expectations and volume objectives of the brand and brand location. Integrity and professionalism are prerequisites to ensuring that you represent the Westover Group and the Brand at the highest possible level at all times. You will have a keen desire to learn all you can about the product you are selling and will be motivated to ensure your knowledge base is developed through regular attendance at brand and group training.

At the Westover Group we believe that customer service, selling skills and experience can transfer between different industries, and whilst we welcome applications from professionals within the Automotive Industry we are equally keen to receive the same from individuals from retail (including call centres) or from Estate Agencies, Banking, Hospitality and Financial Services.

As a Military Sales Specialist you will possess:

  • A ‘can do’, customer-focused attitude;
  • A real interest for the vehicles that you are selling;
  • Ability to convey enthusiasm and knowledge every time you interact with a customer;

  • Your desire to deliver ‘customer excellence’ will mean that you are able to:

  • Quickly build rapport and understand the customers’ individual requirements;
  • Recommend the best products and services at all times;
  • Maintain your customer database and maximise repeat business for the long term sustainability of the business;

  • To be a success in this role, you will have:

  • Excellent communication and sales skills;
  • Experience of delivering exceptional service in a customer facing role;
  • The drive and determination to exceed targets;
  • Compliance with SAF and FCA regulations; regulations knowledge is desirable but not essential as training will be given
  • Full Driving Licence;
  • The ability to deliver excellence at all times.

  • Benefits of working for the Westover Group

    We also offer other great benefits including:

  • 22 days annual leave, rising to 24 (after 5 years) and 26 (after 10 years) continuous service with group;
  • Opportunity to join the company pension scheme and life assurance;
  • Discounts on new vehicle, used vehicle, service and parts purchases;
  • Company Car with private mileage fuel allowance.

  • What will you earn?

    As a Military Sales Specialist you will receive a guaranteed basic salary and a guaranteed commission for the first three months of your employment to support you financially whilst finding your feet. Thereafter there is scope to earn on target earnings of £40k per annum. Our highest performing Sales Executives earn in excess of £55,000. You will receive full product training and support to not only maximise your earning potential but also to underwrite a long term career and progression within the group.

    Hours

    Your core hours of work will typically be 08.00 to 18.00 on a rota basis incorporating weekends with a day off in the week. Sunday hours are typically 10.00 to 16.00.

    If you think you possess the necessary skills and have the passion to buy into our quest towards complete customer satisfaction, then please send your C.V with a short letter of introduction to: recruitment@westovergroup.co.uk.

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