First impressions make a big difference and here at Westover Group we like to ensure that every customer receives a warm and friendly welcome as soon as they enter one of our showrooms. Our Centre Hosts play a vital role in being the first point of contact for every guest and must meet and greet every person who walks through the door. They also assist our Sales and Service teams by making sure no customers are left unattended, flag any concerns to the relevant members of staff on site and ensure no phone is left unanswered for too long.
Our showrooms are always a hive of activity so anyone considering this role will need be able to remain calm under pressure, be confident and well presented and enjoy working in a busy environment.
Our Customer Care team are responsible for ensuring all of our aftersales customers receive the service they were expecting following their visit. They collect feedback from every customer and help formulate our strategies for customer service and retention, ensuring that we always deliver the best possible customer experience at all times.
Westover Group are looking to recruit a Telephonist to join their expanding team at Nissan and Toyota in Salisbury.
Working as an integral part of our customer focused team, our Telephonists provide the very first welcome to all customers calling the dealership and ensure a memorable customer service experience is delivered every time. Your desire to build a professional rapport with our customers, establish their needs quickly and deliver a tailored service is paramount. Quite simply, our Telephonists are our Brand Ambassadors and an integral part of our teams, reflecting the brand image and standards in everything they do.
To be a success in this role, you will possess:
Benefits of working for Westover Group
As a Telephonist you will receive a competitive salary together with great benefits including:
If you would like to be part of the successful Westover Group and feel you have the experience and capability in this field, please send your CV with a short letter of introduction to: firstname.lastname@example.org
Westover Group are looking for exceptional Centre Hosts to join their teams across Dorset and Wiltshire
Our Centre Host’s provide the very first welcome to all guests visiting our showrooms. The key part of our group experience strategy is delivering a positive customer service experience and building a professional rapport with our customers. You must be able to establish customers needs quickly and create a bespoke service for every visitor. Quite simply, our Centre Host’s are our Brand Ambassadors and an integral part of our teams, reflecting the brand image and standards in everything they do.
To be a success in this role, you will possess
Benefits of working for Westover
As a Centre Host you will receive a competitive salary together with great benefits including:
|Jeep, Stony Lane Christchurch||Sundays 10:00 - 16:00|
|Kia and ŠKODA, Old Sarum Park Salisbury||Monday - Friday 08:00 - 18:00|
|Kia and ŠKODA, Old Sarum Park Salisbury||Alternate weekends; Saturdays 08:30 - 17:00 and Sundays 10:00 - 16:00|
|Renault, Fiat and Dacia, Churchfields Road Salisbury||Monday - Friday 13:00 - 18:00|
|ŠKODA, Wallisdown Road Bournemouth||Wednesday 13:00 - 18:00; Thursday and Friday 08:00 - 18:00|
|ŠKODA, Wallisdown Road Bournemouth||Saturdays 08:30 - 17:00 and Sundays 10:00 - 16:00|
|Nissan, Wallisdown Road Bournemouth||Alternate Saturdays 08.30 - 17.30|
|Nissan, Wallisdown Road Bournemouth||Sundays 10:00 - 16:00|
|Nissan, Wallisdown Road Bournemouth||Monday - Thursday 08:30 - 17:30|
|Kia, Wimborne Road East Ferndown||Alternate weekends; Saturdays 08:00 - 17:00 and Sundays 10:00 - 16:00|
|Hyundai, Wilton Road Salisbury||Sundays 10:00 - 16:00|
If you think you possess the necessary skills and have the passion to buy into our quest towards complete customer satisfaction, then please send your C.V with a short letter of introduction to: email@example.com