Due continue to develop our Westover Parts HUB strategy, supplying Parts and Accessories to our own group as well as to a Trade Customer base that spans nearly 400 customers across Dorset, Hampshire, Wiltshire and beyond.

Our Brunel Road Salisbury HUB (Toyota, Nissan, Peugeot, Hyundai, Fiat, Renault and Dacia Brands), Old Sarum Salisbury HUB (Land Rover, Kia and ŠKODA Brands), Wallisdown Road HUB (Toyota, Lexus, Nissan, Renault, Fiat, Peugeot, Hyundai, Dacia and Kia Brands), a dedicated LR Parts Operation in Christchurch and dedicated Jaguar Sports Cars Operation in Poole are supported by a team of knowledgeable Retail and Trade Parts Advisors, Service Counter Advisors, and Goods Inwards Staff.

As our sales and after sales volumes increase we always welcome applications from experienced Parts specialists as well as individuals with technical experience looking for their first move into a parts trade sales, retail sales or logistics role – if you don't have parts experience but have been working in a retail environment and would like to know more about opportunities in group parts we would be delighted to hear from you.

Westover Group are looking for experienced Parts Advisors to join their teams at the following dealerships:

  • Westover Land Rover- Barrack Road, Christchurch
  • Westover Parts Hub- Wallisdown Road, Poole

The Role

As a Parts Advisor you are key to delivering our group after sales customer satisfaction, volume and profitability objectives. You will have excellent communication and organisational skills in order to professionally interact with customers face to face or over the telephone.

As well as ensuring that walk in and telephone enquiries are promptly dealt with, you will need to own and deliver your individual sales objectives consistently across each month.

Our Parts Advisors are meticulous in respect of the administrative areas of the parts department, and typically are required to assist and support stock control policies, returns processes and deliveries. As a Parts Advisor you will always deliver an exceptional experience to internal, trade and retail customers.

Alongside an absolute customer first attitude, you will need to demonstrate an ability to maximise sales, improve customer retention and consistently deliver the satisfaction, volume and profitability objectives across your area of responsibility.

To be a success in this role, you will possess

  • Effective communication skills (written and aural);
  • Commitment to delivering customer excellence;
  • A good standard of verbal and numerical reasoning;
  • A keen eye for detail;
  • Previous experience in a target driven role;
  • Core skills in computing (essential), including web systems, email and use of excel;
  • Experience with CDK an advantage;
  • Full Driving Licence.

Benefits of working for the Westover Group

Parts Advisors will receive a competitive salary and great benefits including:

  • 22 days annual leave, rising to 24 (after 5 years) and 26 (after 10 years) continuous service;
  • Opportunity to join the company pension scheme;
  • Life Assurance;
  • Discounts on new vehicle, used vehicle, service and parts purchases.

Hours of Work

Parts Advisor core hours are 08:00 to 18:00 and include a weekend (Saturday) rota.

If you think you possess the necessary skills and have the passion to buy into our quest towards complete customer satisfaction, then please send your C.V with a short letter of introduction to:recruitment@westovergroup.co.uk.

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