Administration

With sales of over 12,000 car and commercial vehicles annually, our team of Sales Administrators play a significant role in ensuring our Sales departments run efficiently. No two days will be the same as you will be responsible for many of the communication processes between our manufacturers, Sales teams and customers, ensuring that each car purchased is ordered and invoiced correctly, taxed appropriately and delivered on schedule. If you are highly organised with excellent literacy, numeracy and IT skills we’d be delighted to receive your application. If you'd like to find out more we'd be delighted to receive your CV – recruitment@westovergroup.co.uk

Current Administration Available:

Sales Administrator

Westover Group are looking for experienced Sales Administrators to join their teams at the following Dealerships:

  • Westover Land Rover - Barrack Road, Christchurch
  • Westover Land Rover - Old Sarum Park,Salisbury
  • Westover Kia and ŠKODA - Old Sarum Park, Salisbury - This role is initially to cover maternity leave for an anticipated period of one year

The Role

Working alongside the Sales Manager, our Sales Administrators are an integral and important support to the broader Sales teams, responsible for all of the administration associated with our detailed customer sales processes. You must be a well organised individual with outstanding administration, numeracy and literacy skills.

To be successful in this role you will have

  • Excellent time management skills and be able to prioritise your workload to meet tight deadlines to support our extremely successful sales team;
  • Previous motor industry, accounts based background or retail knowledge is preferable however full training, specific to the role will be provided.

Your responsibilities

  • Ordering vehicles to customer specification within given time frames;
  • Allocating registration numbers and ensuring all vehicles are taxed ensuring full support of local Government legislation under the registration code and period;
  • Preparing, monitoring, raising and analysing sales invoices, stock records, orders and deliveries;
  • Collating order, finance and warranty paperwork ensuring that all documents are accurate;
  • Providing correspondence to the sales team, manufacturer or customer as and when required.

Benefits

As a Sales Administrator you will receive a competitive salary and great benefits including:

  • 22 days annual leave, increasing to 24 days (after 5 years) and 26 days (after 10 years) continuous service with group;
  • Opportunity to join the company pension scheme and Life Assurance;
  • Discounts on new vehicle, used vehicle, service and parts purchases.

Hours of Work

Typically our Sales Administrators hours of work are 08.30 – 17.30. Flexibility will be required in our peak trading periods of March and September.

Please note - Our Sales Administrator role at Skoda/Kia, Salisbury will work 08.30 – 17.00.

If you think you possess the necessary skills and have the passion to buy into our quest towards complete customer satisfaction, then please send your C.V with a short letter of introduction to: recruitment@westovergroup.co.uk

Please specify your preferred location along with your application.



Group Warranty Administrator

Westover Group have an exciting opportunity for a Group Warranty Administrator to join their team in Wallisdown, Poole.

Working as part of our busy Group Warranty team, you will be responsible for all aspects of warranty administration across multiple franchises. Our Group Warranty Administrators are considered an integral and important support to the aftersales teams and work in conjunction with them to ensure processes are fully understood and maintained. To make a success of this role you must be a well organised individual with outstanding administration, numeracy and literacy skills. For the right candidate this position offers an excellent opportunity for the chance to work in a stimulating and challenging environment and at the same time to have a real impact on how the team and themselves develop.

To be successful in this role you will have

  • Previous motor industry experience in a similar position or within an aftersales environment is preferable, however training both internal and manufacturer based will be provided.
  • Excellent time management skills prioritising your daily workload to ensure all time sensitive deadlines are met.
  • Meticulous and thorough in your approach with an attention to detail for accuracy.
  • Ability to build and maintain excellent relationships both internally and externally.
  • Positive attitude to problem solving to ensure justified claims are fully reimbursed.

Your responsibilities

  • Ensure warranty compliance of paperwork presented prior to claim progression.
  • All submissions reflect correct data, ensuring only accurate and fully justified claims are submitted within strict time limits.
  • Monitoring the despatch of paperwork from sites along with request from our manufacturers in relation to material returns.
  • Acting upon claims discrepancies on daily basis to ensure successful and prompt payment.
  • Reconciliation of manufacturer payments.
  • Utilisation of departmental spread sheets used for tracking and payment requests.
  • Conduct internal warranty audits and act upon any potential deficiencies highlighted.

Benefits of working for Westover

You will receive a competitive salary together with great benefits including

22 days holiday, rising to 24 after 5 years, 26 after 10 years

Opportunity to join the company pension scheme

Life Assurance

Discounts on new vehicle, used vehicle, service and parts purchases

Hours of Work

Monday to Friday 8:00am to 6:00pm with half an hour for lunch

If you think you possess the necessary skills and have the passion to buy into our quest towards complete customer satisfaction, then please send your C.V with a short letter of introduction to: recruitment@westovergroup.co.uk



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